Article 5: Contacting Support

If you cannot resolve an issue, you can contact the OTXAD support team.

Contacting Support

If you cannot resolve an issue, you can contact the OTXAD support team.

How to reach support

• Use the Help Center contact option

• Submit a support request form

• Provide detailed information about your issue

What to include

• Registered mobile number

• Issue description

• Screenshots (if available)

• Transaction or ad ID (if applicable)

Response time

Support requests are reviewed as quickly as possible.

Tip

Providing complete details helps resolve issues faster.