FAQ

Frequently Asked Questions

General Questions

OTX AD is a premium classified marketplace where you can buy, sell, or rent almost anything. Our platform connects buyers and sellers locally, making it easy to find great deals or turn your unused items into cash.
Browsing and replying to ads on OTX AD is completely free. We also offer free ad posting for standard listings in most categories. If you want to sell faster, we offer premium promotions and membership packages for a fee.
Yes. All users must comply with our Terms of Service. Ads must be legal, accurate, and placed in the correct category. We prohibit the sale of illegal items, weapons, counterfeit goods, and discriminatory content.

Posting Ads

Posting an ad is easy! Simply log into your account, click the "Post Free Ad" button at the top of the page, select the appropriate category, and fill in the details about your item or service. Add clear photos to attract more buyers!
To ensure a safe marketplace, all new ads go through a quick review process. This usually takes less than an hour during business hours. You will be notified via email once your ad is live.
Log into your account and navigate to your Dashboard. Go to "My Ads", find the ad you want to modify, and use the action buttons to either Edit or Delete the listing. If you sold the item, you can also mark it as "Sold".

Memberships & Payments

Ad Promotions are paid features that give your listing more visibility. You can "Bump Up" your ad to the top of the search results or make it a "Top Ad" to be displayed prominently in highlighted sections.
Memberships are designed for frequent sellers and businesses. They provide benefits like bulk ad posting allowances, premium shop pages, auto bump-ups, and a verified badge. Visit the Memberships page to see available packages.
We accept various secure payment methods depending on your region, including Credit/Debit Cards, mobile money, and local payment gateways. You can securely checkout when purchasing an ad promotion or membership.

Account & Security

To change your password, log into your account, go to "Settings", and select "Change Password". If you forgot your password, you can use the "Forgot Password" link on the login page to reset it.
Always meet in public, well-lit places for transactions. Inspect items thoroughly before paying. Never send money in advance for an item you haven't seen. Beware of offers that seem too good to be true, and never share sensitive financial information over chat.
If you encounter a suspicious ad, click the "Report this Ad" button located on the ad detail page. Our moderation team will investigate the report immediately and take appropriate action to protect the community.